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"We have come along way since our first trip to Sunriver. Our oldest at 10, gained his independence on the bike trails. 15-years later, the boys are still saying when in Sunriver. We now have girlfriends coming along, and we love every minute."
Dan and Mary H., Las Vegas, Nevada
"Your website was so easy to view your homes with."
Jody, Eugene, Oregon
"Just wanted to let you know how professionally your reservations crew handled my reservations for our 1st annual girls' weekend this past week. The house on Ollalie we rented was perfect, well furnished and nicely decorated, and the welcome gift of fresh flowers on the table was a special touch. Great job! Everything was made easy -- from the rental process to the check-out process. We look forward to renting from you again in the near future."
Kae, Dove Canyon, California
"Thank you Jerry, Shane, Adam, Hannah, Rachel, Amanda and the whole crew at Sunray and Mavericks! We appreciate all your effors in support of our statewide meeting of CASA directors. Although there were challenges at the start with tables and the phone, it all turned out very well. The homes were comfortable and the meeting room's pleasantness definitely added to our experience."
Becky S., Salem, Oregon
"I just wanted to Thank Your staff for being such professionals when it came to the problems we had. They were very courteous and friendly and got things done very quickly. Which made our stay a very pleasant one. We will surely see you again."
Larry, Plymouth, Minnesota
"Thanks again for your courteous and helpful attention to the needs of [our reunion]. All five houses were clean and well kept and well furnished. We would recommend any of them to future inquiries. [...] Our thanks also to the Housekeeping who found [our missing items] and were kind enough to send back to us pronto. That kind of thoughtfulness and service we appreciate from Sunray."
Robert, La Habra Heights, California
"I just wanted to drop a line to thank you all for the excellent service and accommodations on our trip to Sunriver. You all may have thought the weather wasn't so good but it was great compared to where we are from. It rained back at home the whole time we were in Sunriver. Sunriver wasn't raining :). The girls loved the pool. The home on Jackpine was more than we could have hoped for. I loved the ease of check in/check out with your company. That made for a real comfortable, no hassle trip. We love Sunriver. I have visited every June and August for 10 years now. This was, by far, the best home and best company I have encountered. Keep up the great work and we look forward to our stay in August with you!
"We will be renting from Sunray Vacation Rentals from this day forward! The service is great!
"Best wishes to all employees and home owners working with Sunray!"
Lisa H., Puyallup, Washington
"I just wanted to thank you again for all your help during our vacation last month in Sunriver. You went out of your way to accommodate us. You absolutely made our vacation for us and we are very grateful to you for your efforts.
"We have been very satisfied customers of Sunray for the past 10 years, and rest assured we will always use Sunray to find our perfect Sunriver vacation home. The friendliness and can-do attitude of all of your team makes it a real joy to work with you. See you again next summer."
Marc and Bev P., Auburn, Washington
"Beginning in 1987, we began to rent with you for several years. We then took a few years off and upon coming back to Sunriver, rented with a competitor. We returned to Sunray (your web site is MUCH better!) and we are VERY pleased. We had excellent service. The T.V. pooped out, and you were there. The kids couldn't work the DVD player (on our only night off!) and you
were there. You guys are awesome. We will be back with Sunray again and again. Thanks so very much for all your assistance."
Carol P., Federal Way, Washington
"We just want to commend your team for doing such a great job. We stayed in Doral 5
over Labor Day weekend and absolutely loved it. The house is decorated beautifully, very well maintained, and we could tell that the property is aggressively maintained.
We had an absolute terrific time and are definitely planning on coming back to Sunriver and utilizing your company again. We'll remember our time there in 2004 forever."
Jack and Amy G., Sammaish, Washington
"We are writing to inform you how pleased we are with our recent experience with your company. We, at the last minute, needed to rent space in Sunriver for the weekend. We called your company and spoke with one of your reservationists. She found a beautiful, affordable home for us to rent. She went out of her way accommodate our late arrival and to make sure everything was perfect for us. She provided us with information about other homes we can look to rent in the future and activities we may be interested in. My husband and I both work in customer service fields and really appreciate when we have an excellent experience. Good employees are a direct reflection on good management. We just wanted to share our experience with you and let you know that if we need to rent in the future, it will be with your company."
Judie L., Washougal, Washington
"I would like to commend the employees and management of Sunray Vacation Rentals.
For just a few year prior to working with Sunray, we rented through another rental agency. We have now used the services of Sunray for just about 20 years. For the first few years, our Board of Bar Examiners only stayed in Sunriver during the summer. For about 15 years the Board has stayed in Sunriver in March and August. In March we rent about 17 homes and in August we rent about 29 homes. Throughout those years we have had excellent service and tremendous assistance by the most courteous and helpful staff. I'm sure you can understand that, had we not experience good service and assistance, or were displeased with SUnray, we could have changed rental agencies.
It has been my pleasure to use the services of SUnray in obtaining our much needed properties and I, and the Board, sincerely appreciate the assistance and courtesies that have been extended. I look forward to continuing our great relationship."
Marlyce Gholston, Executive Director, Oregon State Board of Bar Examiners
"On behalf of the SGA at the National College of Naturopathic Medicine, I want to tell you it was a pleasure doing business with you. Our school's recent trip to Sunriver over Martin Luther King Jr. Day weekend couldn't have been a more rewarding experience. Everyone who participated was grateful for the outstanding accommodations found through Sunray.
I know I can speak for all of us here at NCNM and say we are looking forward to doing it again next year! Sunriver is a beautiful community in a spectacular setting, thank you for sharing it with us!"
Jason Servatius, SGA Secretary, National College of Naturopathic Medicine
"This is the second year we have used Sunray to book a week long vacation with our family, formally using one of your competitors. My friend suggested we try you and we have been more than happy with the service from your company
The purpose for this letter is to simply commend you on the fine job that your manager did for us when the home we had scheduled was sold. Indeed, she went the extra mile to accommodate us and even went beyond what I would call normal service to insure that we were satisfied and no upset because we didn't get the house we originally planned on.
We look forward to renting from you again next year."
James W., Portland, Oregon
"Your maintenance and reservationists get gold stars! They are great assets to your business. Thanks for your great service and friendliness!"
Bill B., Eugene, Oregon
"We have rented from other property rental companies in Sunriver before, and Sunray exceeded our expectations in every way. The service we received was excellent. The house was well supplied to make our vacation easier. We will definitely rent from Sunray again!"
Jeff L., Napa, California
"You're a great bunch of people! Thank you so much for all you do to make our Sunriver stays so comfortable. All your fine service and competitive pricing helps us out tremendously. We always look forward to staying with Sunray. Keep up the good work. Thanks for making our stays like at home!"
Stan R., Stayton, Oregon
"Thank you for sharing your place with us. This is one of our favorite places we have rented in Sunriver. Our family has been coming here since 1988. The location is great too. We can walk our kayak down to the river. This part of the river has been less crowded. May all who stay here enjoy themselves as much as we have."
The Colemans, Folsom, California
"Family reunion every year (every 3rd year in Sunriver) My brothers & sisters in laws & husband & kids all feel this is the nicest house we've rented in Sunriver. We all kayak, so it is great having the house this close to the river. We do bring the kayaks when we com. We have had a great time!"
The Siggons, Portland, Oregon
And homeowners on our program love our service, too!
"This letter is overdue -- but then it's never too late to say great job!
"As you know, my husband and I interviewed and considered several companies to manage our new vacation home, and it was great to confirm that we chose wisely.
"Your staff's 'can-do' positive attitude has been consistent with every single contact. Being out-of-state owners, setting up a new vacation rental can be daunting, but your staff made it easier to place outstanding issues in their capable hands. The common question is 'How can I help?' and then they actually do just that.
"In today's fast-paced world, it is rare and refreshing to find an entire company so devoted to customer service. I wish everyone would take a page from your book -- but then, maybe we would take it for granted.
It is great to have a property manager that we can rely on and a pleasure working with your staff. Please convey our appreciation to your staff for going the extra mile to get our home ready for rental market."
Joyce B., Ukiah, California.
I absolutely love Sunray and one of the biggest losses for me in selling my home is the loss of the inspirational example they have of the highest professionalism, courtesy, and intelligent service. They have taken care of my home as though it were their own. Every single staff person I've ever dealt with has the same integrity and sense of service. They should be a case study for Harvard Business School.
My husband and I reviewed 2 or 3 before choosing Sunray in 1987, based on an interview in person with Ed Willard. We were impressed with his common sense, business sense, attention to detail in the rental package, and absolute commitment to customer care. My husband was asthmatic and I had chemical sensitivities. It was imperative that any renters comply with our requirements for non-smokers and no pets, and for the use of special cleaning supplies. Ed gave us impressive examples of the kind of care we were looking for. And he kept his word, as did his staff, for well over a decade of management. They always called if there was the slightest question.
I have no complaints of Sunray at all, except that I wish they could be cloned for the Seattle area.
Jean W., Seattle, Washington.
Thank you so much for pushing our home. I was so excited last nite when I got home and saw the booking. Just wanted to let you know we appreciate your work. We wanted to come in and say hello but we were busy trying to get things done in a short time span. Hope to meet you at Christmas!
Mary and Dan H., Henderson, Nevada.
I was just reading the testimonials on Sunray and feel remiss that I have not sent in one. Sunray handled our home on Rocky Mountain for 6 years now. The management of the home and rent time has been outstanding. While we were out of the country for two years, they attended to every need of the home, keeping it in top shape. Comments from renters about the condition of the home, and help from Sunray, has always been outstanding. The staff -- from management to front line -- has always been a high point. Thanks again for making ownership in Sunriver fun, easy, stress free and enjoyable.
Jeff and Kerrie B., Vancouver, Washingon.
In my experience with owning three homes in Sunriver, there is no comparison to the services provided by Sunray and their competitors. The situation with Sunray is far better and improved then anything I have experienced elsewhere from other companies.
Sunray has done a good job of representing as well as renting my home. They are very organized and their cleaning staff do an exceptional job. Given the option with any home I own in Sunriver it is an easy choice that I would pick Sunray.
Dave T., Grants Pass, Oregon.